What we offer...

• The opportunity to contribute your ideas to develop and enhance the guest experience.
• Full-time 38 hours per week and flexible hours of work across various shifts over a 7-day roster.
• Salary $53,700 – $62,800 + penalty rates for weekend work.
• Free onsite carparking.
• A safe, enjoyable, diverse and inclusive work environment where you will be recognised and rewarded for your effort, making West Beach Parks a unique, fulfilling and fun place to work.
• An extensive and varied health and wellbeing program, including monthly initiatives, free and confidential access to an Employee Assistance Program (EAP), flu vaccinations and more.
• All of your uniform is supplied.
• A Familiarisation Allowance which you can use to stay in one of our accommodation properties or play rounds of golf.
• Other exclusive discounts, perks and salary sacrifice options.
   

The role...
Reporting to the Reservations Supervisor our Reservations Sales Agents are required to achieve set sales targets to maximise revenue for both the Holiday Park and The Retreat.
  
You will play a leading role in generating revenue and ensuring superior customer service is delivered to West Beach Parks guests through:

• Handling all accommodation enquiries and bookings over the phone and via email,
• Displaying a full knowledge of facilities, promotions, room categories and rates to all guests, including specials and promotions,
• Identifying opportunities to ensure revenue is maximised via multiple booking channels.

To obtain further details regarding the role, please click here for a position description.
 

You are...
A positive and enthusiastic team member with a drive to succeed, experience in achieving and exceeding sales targets and the ability to effectively up sell and close a sale at every opportunity.

You have experience in customer service roles in the accommodation, tourism or hospitality industries and display West Beach Parks values in all you do.  You can also:

• Communicate to colleagues and guests of all backgrounds,
• Quickly develop an understanding of various accommodation types and features,
• Demonstrate reliability and punctuality,
• Show strong attention to detail and accuracy, and
• Adapt quickly and positively to changes in pace.
   

To apply….
Click “Apply” and please submit a cover letter and a resume addressing the requirements and criteria of the position, and attention your application to Ms. Karina Beck.

Applications close Sunday 24 November at 5pm.

Enquiries can be directed to Karina Beck, People and Culture Coordinator on 8355 7306.

The South Australian public sector promotes diversity and flexible ways of working. Applicants are encouraged to discuss the flexible working arrangements for this role.

No agency assistance required